Shipping policy
Processing Times
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped. Processing times may be slightly longer during high-volume periods or holidays.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Delivery times are estimates and may vary due to customs, carrier delays, or regional restrictions.
Discreet Packaging
All orders are shipped in plain, unmarked packaging to protect your privacy.
Order Tracking
Once your order has shipped, you will receive a tracking number. Please allow up to 24–48 hours for tracking updates to appear.
Wrong Address or Delivery Issues
Please ensure your shipping information is correct at checkout. Sensory Cart is not responsible for delays or lost packages due to incorrect or incomplete addresses. If a package is returned to us, additional shipping fees may apply.
International Customs & Duties
International customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in item or shipping costs.
Lost, Stolen, or Damaged Packages
Sensory Cart is not liable for packages lost or stolen after delivery is confirmed. If your order arrives damaged, please contact us within 48 hours with photos so we can assist you.
Questions?
For any shipping-related inquiries, contact us at sensorycraft7@gmail.com